Custom Plumbing Inc.
West Palm Beach plumber since 1984 on the City's approved backflow contractor list, with published per-device test pricing and 24/7 service.
Compare 7 verified local providers approved for City of West Palm Beach Public Utilities — Backflow / Cross-Connection Control Program (test reports submitted by your City-approved plumbing contractor) and City of West Palm Beach Public Utilities — Fats, Oils & Grease (FOG) Program commercial grease interceptor pump-out manifests (follow the schedule on your utility notice or permit).
Tell us when your last backflow test or grease trap pump-out was and we’ll remind you before the next one is due — so you don’t get hit with a late notice, fine, or water shutoff.
For providers: buy exclusive reminder leads in your city ($149/mo bundle).
| Official Program | City of West Palm Beach Cross-Connection Control Manual (Oct. 22, 2019) & FAC 62-555.360 ↗ |
|---|---|
| Filing Portal & Fee | test reports submitted by your City-approved plumbing contractor The City performs the first test for a fee and charges an annual backflow test report administration fee; both amounts are set by City resolution and not listed on the program page. (Palm Beach County Water Utilities customers: $40 initial certification fee per assembly, plus $40 per retest.) |
| Tester Registry | View Official Municipal Tester List ↗ |
| Annual Deadline Rule | Under the City's Cross-Connection Control Manual, non-residential assemblies must be tested after installation or repair and annually after that. Residential services (connections of 2 inches or less serving dwellings only) must be tested at least every two years. The City does the first test. Later tests are done by a City-approved certified plumbing contractor, who submits the report within 10 business days. Results are due by the last day of the due month (12 or 24 months after the City's original test). Repairs are due within 15 days for high-hazard and 30 days for low-hazard connections. Palm Beach County Water Utilities customers: an RP is required on all non-residential services, and assemblies are tested annually by a licensed plumbing contractor with a Certified Backflow Prevention Technician (fire lines by an FPC 1/2 or NICET-certified tester). |
| Non-Compliance Penalty | The City can terminate water service after written notice if a test or repair isn't done, and late reports can interrupt service. Enforcement can also come through code enforcement or civil citation. Palm Beach County Water Utilities sends a follow-up notice at 30 days and, at 60 days, a notice that water service may be interrupted. |
| Utility Contact | (561) 822-2244 (Backflow Hotline) / fieldcustomerservice@wpb.org • City of West Palm Beach Public Utilities, West Palm Beach, FL |
| Official Program | City of West Palm Beach FOG Policy & Palm Beach County Water Utilities Pretreatment Program (Ordinance 96-3) ↗ |
|---|---|
| Mandatory Pumping Schedule | Food service establishments in the City of West Palm Beach must follow the City's FOG policy. Grease traps must be cleaned and inspected regularly by a state-licensed hauler, with maintenance records kept on hand for the City's FOG inspectors. The City page does not state a fixed pump-out interval. Palm Beach County Water Utilities customers: restaurants must clean grease traps at least once a year, PBCWUD samples traps every 6 months, and an annual $300 oil and grease interceptor (OGI) fee is added to the water bill. Discharge limits are 100 mg/L oil and grease, 400 mg/L BOD, and 400 mg/L TSS. |
| Manifest & Hauler Rule | Florida Statute 403.0741 requires a signed service manifest for every grease pump-out. It records the originator, hauler, and disposal facility, the trap's condition, confirmation that it was fully cleaned, and the amounts removed and disposed. The hauler must give copies to the originator, the county, and the municipality within 30 days of disposal, and both keep copies for 1 year. Returning grease waste or graywater to the trap is prohibited. |
| Violation Fines | City FOG enforcement by the City's FOG inspectors. Under PBCWUD Ordinance 96-3, a failed sample brings a letter giving 30 days to clean the trap and submit an independent lab test and the hauler manifest; after that, a monthly surcharge is added to the bill. |
| Environmental Desk | (561) 822-2065 / (561) 822-2274 / FOG@wpb.org (City FOG Compliance Specialists) · 561-493-6025 / pretreatment@pbcwater.com (PBCWUD Pretreatment) |
| Governing Code | City of West Palm Beach Cross-Connection Control Manual, FAC 62-555.360 & Palm Beach County Water Utilities Department backflow rules |
Avoid City of West Palm Beach Public Utilities — Backflow / Cross-Connection Control Program late fees (The City can terminate water service after written notice if a test or repair isn't done, and late reports can interrupt service. Enforcement can also come through code enforcement or civil citation. Palm Beach County Water Utilities sends a follow-up notice at 30 days and, at 60 days, a notice that water service may be interrupted.) and City of West Palm Beach Public Utilities — Fats, Oils & Grease (FOG) Program FOG citations. We track your assembly serial numbers, test reports submitted by your City-approved plumbing contractor portal cutoff dates, and grease trap pump-out dates from your utility notice or permit across one or multiple properties.
Filter by residential availability, 24/7 emergency response, or direct electronic utility portal filing.
West Palm Beach plumber since 1984 on the City's approved backflow contractor list, with published per-device test pricing and 24/7 service.
West Palm Beach plumbing company on the City's approved backflow list, certified for potable, sprinkler, and fireline assemblies, with a published $49.99 test special.
On the City's approved backflow list, with published flat prices for both West Palm Beach Utilities and Palm Beach County Water Utilities customers.
Backflow-focused Palm Beach County plumbing company since 1992, reporting 100,000+ tests completed, with fire-line service.
West Palm Beach septic and plumbing company with 85+ years of experience, offering grease trap plumbing and pump-out service and 24/7 emergency response. Listed on the City's approved backflow list as Culpepper Plumbing.
Palm Beach County grease trap service based in Lantana and family-owned since 1978, offering pump, scrape, and wash service with manifests at the time of service.
Grease trap cleaning and used cooking oil company serving West Palm Beach restaurants since 2015, with manifests for every load and a 24–48 hour response time.
Failed an annual inspection or preparing for winter freeze warnings? Order code-approved ASSE backflow rebuild kits, insulated enclosures, and PDI-certified commercial grease traps before your re-test.
Prevents $400–$900 winter freeze bursts on exterior PVB & RPZ irrigation and commercial assemblies with heavy-duty weatherproof insulation and locking grommets.
Complete first/second check & differential relief valve rubber repair kits (O-rings, discs, springs, and diaphragm) to pass a failed annual test without replacing the entire brass body.
Code-required high-hazard commercial, restaurant, medical, and irrigation replacement assembly with quarter-turn ball valves and top-access check seats.
Code-compliant indoor hydromechanical grease interceptor (HGI) for cafes, delis, coffee shops, and small commercial kitchens with flow-control fitting and removable baffles.
Check what your job should actually cost in West Palm Beach & Palm Beach County before accepting an inflated quote—and compare against municipal non-compliance penalties.
Lock in high-intent homeowner backflow tests, commercial RPZ certifications, and recurring restaurant grease interceptor contracts in West Palm Beach & Palm Beach County, FL with zero middleman lead-broker markup.
Direct answers sourced from City of West Palm Beach Public Utilities — Backflow / Cross-Connection Control Program and City of West Palm Beach Public Utilities — Fats, Oils & Grease (FOG) Program regulations.
Under the City's Cross-Connection Control Manual, non-residential assemblies are tested annually and residential services (2 inches or less, dwellings only) at least every two years. After the City's first test, use a contractor from the City's Approved Plumbing Contractors list, who must submit the report within 10 business days. Backflow Hotline: (561) 822-2244.
PBCWUD charges a $40 initial certification fee per assembly, plus $40 per retest. Assemblies are tested annually by a licensed plumbing contractor with a Certified Backflow Prevention Technician. Unanswered notices get a follow-up at 30 days and a possible service interruption notice at 60 days. Email backflow@pbcwater.com.
Under PBCWUD's Pretreatment Program (Ordinance 96-3), restaurants must clean grease traps at least once a year, traps are sampled every 6 months, and a $300 annual OGI fee is added to the water bill. In the City of West Palm Beach, follow the City FOG policy and keep maintenance records. Contact FOG@wpb.org or (561) 822-2065.
Tell us when your last backflow test or grease trap pump-out was and we’ll remind you before the next one is due — so you don’t get hit with a late notice, fine, or water shutoff.
For providers: buy exclusive reminder leads in your city ($149/mo bundle).
Connect with a certified tester or permitted liquid waste hauler who files directly with your municipal utility portal.