Compare 6 verified local providers approved for Raleigh Water (City of Raleigh) — Cross Connection Control Program (VEPO CrossConnex (Raleigh Water's third-party test report system, live since July 5, 2022). Your City of Raleigh Certified Tester files the report.) and Raleigh Water — Fats, Oils & Grease (FOG) Program commercial grease interceptor pump-out manifests (follow the schedule on your utility notice or permit).
Tell us when your last backflow test or grease trap pump-out was and how often it’s required. We’ll email you a confirmation now, then a reminder about 30 days and again about 7 days before the next one is due (for pump-outs every 45 days or less, just the 7-day reminder) — so you don’t get hit with a late notice, fine, or water shutoff.
For providers: get exclusive quote-form leads in your city ($149/mo bundle).
| Official Program | Raleigh Water Cross Connection Control Program (Raleigh City Code Part 8, Article D, Water Quality Protection) ↗ |
|---|---|
| Filing Portal & Fee | VEPO CrossConnex (Raleigh Water's third-party test report system, live since July 5, 2022). Your City of Raleigh Certified Tester files the report. $9.95 per test report submitted through VEPO (Raleigh Water FY25 fee schedule), paid by the tester and usually passed on in the test price |
| Tester Registry | View Official Municipal Tester List ↗ |
| Annual Deadline Rule | Every testable backflow assembly on the Raleigh Water system must be tested when it's installed or replaced and then on its scheduled due date by a City of Raleigh Certified Tester, at the owner's cost (the city doesn't do the testing). Domestic and fire-line assemblies are due every year on a date set by the property's ZIP code, for example 27601 and 27605 by Oct 1, 27603 by Nov 1, 27604 by Aug 1, 27606 and 27607 by Dec 1, 27608 and 27609 by Apr 1, 27610 by Sep 1, 27612, 27613 and 27617 by Mar 1, and 27614, 27615 and 27616 by Feb 1. Commercial irrigation assemblies are due every year by July 1. Residential irrigation assemblies (an RPZ is required) are due every 3 years by July 1. Irrigation reports can be filed up to 5 months early and other reports up to 2 months early. Raleigh Water mails a notice about 2 months before the due date. Raleigh Water also serves Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon. Cary, Apex, Holly Springs and other Wake County towns run their own water systems and rules. |
| Non-Compliance Penalty | Under City Code Sec. 8-2154, a test report must reach the city within 15 days of the test, and a premises that isn't tested is deemed an immediate public health hazard, so water service can be discontinued until a passing test is filed. A failed assembly must be repaired and successfully re-tested within 15 days. Civil penalties are $100 per month per violation of a containment backflow testing requirement, $100 per day for other violations, and up to $1,500 per day where there is actual or potential harm to public health. Keep test and repair records for 3 years. |
| Utility Contact | 919-996-3245, press 4 then 2 / cross.connection@raleighnc.gov (Cross Connection Control Program) • Raleigh Water, City of Raleigh, Raleigh, NC |
| Official Program | Raleigh Water FOG Program & Sewer Use Ordinance (Raleigh City Code Part 8, Chapter 2, Article C) ↗ |
|---|---|
| Mandatory Pumping Schedule | Raleigh's Sewer Use Ordinance requires a grease interceptor at every food service establishment and vehicle maintenance facility, and the design must get Raleigh Water pretreatment approval. The Public Utility Design Manual sets a 1,000-gallon minimum interceptor size. Raleigh Water's FOG program presentation says interceptors must be completely pumped at least every 30 calendar days unless a variance or pretreatment permit allows a longer interval, and recommends cleaning when grease and solids reach 25% of the depth (75% capacity). FOG inspectors visit food service sites 1 to 3 times a year depending on risk. Confirm your required interval with fog@raleighnc.gov. |
| Manifest & Hauler Rule | Keep grease interceptor cleaning and maintenance records on site for at least 3 years and show them to inspectors on request. Raleigh doesn't certify grease haulers itself, but haulers must be licensed by the State of North Carolina and must take the waste to an approved disposal site. Get a manifest for every pump-out showing the date, gallons removed and where it was taken. |
| Violation Fines | The Sewer Use Ordinance allows civil penalties of up to $25,000 per day per violation (Sec. 8-2140.5). FOG non-significant industrial users pay a $15 per month administrative sampling and inspection charge, and a $50 FOG return-trip fee applies when inspectors must come back (Raleigh Water FY25 fee schedule). |
| Environmental Desk | 919-996-2334 / fog@raleighnc.gov (Raleigh Water FOG Program) |
| Governing Code | Raleigh City Code Part 8, Article D, Water Quality Protection (Sec. 8-2154 and related sections), NC Plumbing Code and the federal Safe Drinking Water Act |
Filter by residential availability, 24/7 emergency response, or direct electronic utility portal filing.
Local plumber offering residential and commercial backflow testing and repair. They run the test, complete the paperwork and submit the report, and advertise 24/7 emergency service.
Publishes one flat price for any size test, with the filing fee included. Works on residential and commercial assemblies and notes Raleigh's 3-year residential irrigation cycle.
Commercial-focused backflow testing, repair and replacement. Files results directly in VEPO, sends due-date reminders and handles the 15-day re-test after a failure in-house.
Irrigation company that tests and repairs irrigation backflow preventers and completes the city paperwork. A good fit for the 3-year residential irrigation RPZ test.
Raleigh-based grease trap and interceptor pumping with scheduled service and manifests for your records. Also recycles used cooking oil and offers 24/7 emergency service.
Grease trap pumping for kitchens in Raleigh, Wake Forest, Zebulon, Wendell and Garner. Every customer gets a manifest showing gallons pumped and the disposal site. 24-hour emergency service.
Failed an annual inspection or preparing for winter freeze warnings? Order code-approved ASSE backflow rebuild kits, insulated enclosures, and PDI-certified commercial grease traps before your re-test.
Prevents $400–$900 winter freeze bursts on exterior PVB & RPZ irrigation and commercial assemblies with heavy-duty weatherproof insulation and locking grommets.
Complete first/second check & differential relief valve rubber repair kits (O-rings, discs, springs, and diaphragm) to pass a failed annual test without replacing the entire brass body.
Code-required high-hazard commercial, restaurant, medical, and irrigation replacement assembly with quarter-turn ball valves and top-access check seats.
Code-compliant indoor hydromechanical grease interceptor (HGI) for cafes, delis, coffee shops, and small commercial kitchens with flow-control fitting and removable baffles.
Check what your job should actually cost in Raleigh & Wake County before accepting an inflated quote—and compare against municipal non-compliance penalties.
Lock in high-intent homeowner backflow tests, commercial RPZ certifications, and recurring restaurant grease interceptor contracts in Raleigh & Wake County, NC with zero middleman lead-broker markup.
Direct answers sourced from Raleigh Water (City of Raleigh) — Cross Connection Control Program and Raleigh Water — Fats, Oils & Grease (FOG) Program regulations.
Domestic and fire-line assemblies are due every year on a date set by your ZIP code (for example, 27609 by April 1 and 27607 by December 1). Commercial irrigation is due every year by July 1, and residential irrigation every 3 years by July 1. Raleigh Water mails a notice about 2 months ahead. Check the testing schedule at raleighnc.gov or call 919-996-3245 (press 4, then 2).
Your City of Raleigh Certified Tester files it in VEPO CrossConnex, Raleigh Water's online reporting system, within 15 days of the test. There's a $9.95 filing fee per report that testers usually include in their price. You can view your test history in the Raleigh Water customer portal.
Raleigh Water's FOG program says interceptors must be completely pumped at least every 30 days unless a variance or pretreatment permit allows longer, and cleaned sooner if grease and solids reach 25% of the depth. Keep pumping records for 3 years. Confirm your interval with fog@raleighnc.gov or 919-996-2334.
Tell us when your last backflow test or grease trap pump-out was and how often it’s required. We’ll email you a confirmation now, then a reminder about 30 days and again about 7 days before the next one is due (for pump-outs every 45 days or less, just the 7-day reminder) — so you don’t get hit with a late notice, fine, or water shutoff.
For providers: get exclusive quote-form leads in your city ($149/mo bundle).
Tell us what you need. Your request goes to FlowComply Directory and, in cities with an exclusive featured pro, straight to that certified tester or permitted hauler too, so they can quote you. You’ll get a follow-up by phone or email.